FAQ

1. How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected at checkout. Generally, orders are processed within 1-3 business days and shipping can take an additional 5-10 business days. Please note that international orders may take longer to arrive.

2. How much does shipping cost?

Shipping costs are calculated based on the weight and dimensions of the package, as well as the destination. You can view the shipping cost for your order during the checkout process before making a payment.

3. Do you offer international shipping?

It depends, yes we offer international shipping to select countries. During the checkout process, you can enter your address to see if we ship to your country. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer.

4. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the carrier's website.

5. What if my package is lost or damaged?

In the rare event that your package is lost or damaged during transit, please contact our customer support team (see our contact page) with your order details. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.